Position: Cultural Orientation Coordinator
Reports to: Resettlement Manager
Status: Full-time/Exempt
Location: Las Vegas, Nevada
The African Community Center is a branch office of the Ethiopian Community Development Council, Inc. (ECDC), non–profit, national community-based, non-governmental organization.
Job Summary:
This position is responsible for provision of culturally appropriate orientation services to refugee individuals and families resetting through the African Community Center.
Key Responsibilities:
- Develop, design, organize, implement and conduct a cultural and community orientation program, including materials and curriculum, relevant to the resettlement of refugees;
- Develop creative solutions and practices to maximize refugee understanding of relevant and essential information;
- Provide orientation on Housing and Personal Safety immediately upon arrival;
- Provide orientation on the following topics: Resettlement, Immigration and Legal Requirements, Public Services, Health, Housing, Transportation, U.S. Laws and Policies, Knowing Your Community, Education, Employment, etc.
- Develop, coordinate and teach job readiness classes and training workshops in consultation with the employment team to provide a strategic approach to preparing refugees to enter the job market;
- Monitor and assess effectiveness of instruction, content and organization of workshops and make necessary modifications to improve learning outcomes;
- Complete Cultural Orientation Checklist and Cultural Orientation Assessment with clients;
- Assist with reports and case file documentation as necessary;
- Assist with enrollment in various training programs and provide educational support and tutoring to participating clients;
- Perform other tasks as assigned by the Supervisor.
Supervision Exercised:
- None
Education, Experience, Knowledge, Skills and Abilities:
- Bachelor’s degree (B.A) or equivalent combination of education and demonstrated experience.
- Teaching experience with adult students and students from different cultural backgrounds, preferred
- Language capacity in common refugee language(s), preferred.
- Knowledge of domestic refugee resettlement, overseas refugee processing, and refugee and immigration policy issues is a plus.
- Demonstrated proficiency in Microsoft Word, Excel and Outlook;
- Strong organizational skills and ability to multitask effectively;
- Good interpersonal skills and ability to work in a multicultural environment;
- Good command of English speaking and writing skills;
- Ability to exercise initiative and judgment and make decision within the scope of assigned responsibilities;
- Ability to plan workload, manage multiple assignments,
- Ability to relate professionally to and collaborate with diverse individuals in a multicultural environment.
Licenses/Certifications:
- Must have a driver’s license and a good driving record.
Physical Demands:
- Moderate physical activity, which includes standing, sitting, lifting and or/walking.
- Ability to see within normal parameters.
- Ability to hear within normal parameters.
- Ability to maintain emotional control under stress.
Environmental Factors:
Work is primarily indoors in a climate-controlled building and for periods of time outdoors.
Contact with Others:
Position involves regular contact with ECDC HQ, local service providers and ACC-LV staff and clients.
Performance Criteria
Related to job responsibilities, core competencies, and performance goals set annually in consultation with the Director.
Other Information
All employees are expected to comply with ECDC’s employment policies while carrying out their work. The range of responsibilities outlined above may change from time to time to reflect the changing needs of the organization.
Confidentiality: All employees are required to work in a confidential manner in all aspects of their work.
Proof of Eligibility to Work in the United States: All employees must submit poof of identity and their legal authorization to work in the United States. (If a prospective employee fails to submit this proof of work authorization, federal law prohibits ECDC from hiring the person.)